FAQ
Frequently Asked Questions
Need Help?! Dont worry – we got all the info here.
-Hair Dryer FAQ
The lifespan of a hair dryer depends on how often it is used and how well it is maintained. With proper care and regular cleaning of the air filter, a high-quality hair dryer can typically last 3–5 years or longer. To extend the life of your device, always ensure the air vents remain clean and avoid blocking the airflow while using the dryer.
Yes, a hair dryer can be used daily when used correctly. To protect your hair and maintain healthy styling results, we recommend using moderate heat settings and keeping the dryer 15–20 cm away from your hair. Using a heat protectant product can also help reduce heat damage.
Yes. A hair dryer works perfectly with styling tools such as round brushes, diffusers, and concentrator nozzles to create different hairstyles. For example:
A concentrator nozzle helps create smooth and straight styles.
A diffuser attachment enhances natural curls and waves.
A round brush can help create volume and bounce while blow-drying.
Regular cleaning helps maintain airflow and performance.
Turn off and unplug the hair dryer.
Remove the rear air filter cover.
Gently clean dust and hair from the filter using a soft brush or cloth.
Reattach the filter after cleaning.
Cleaning the filter every 2–4 weeks helps prevent overheating and keeps the dryer performing at its best.
-Orders
Thanks for shopping with us and for being a Beikailin babe! Once your order has been successfully placed, you will be given an order number. A confirmation email will be sent to the e-mail address provided during checkout with your order details. (Keep an eye on your spam/junk folder for this too, as sometimes the email is sent here!) A further email with tracking number will then be sent as soon as your pretty parcel full of JB goodies has left our warehouse and is whizzed on its way to you in the post!
Delivery times can vary depending on the shipping method selected at checkout, and your location. Standard Delivery orders typically take between 7-15 working days to arrive. However in the unlikely event that your order has not arrived after 15 working days* – Please reach out to us on ludongtao42@gmail.com and we can look into this further for you!
We’re confident that you will love your purchase, but if for any reason you decide you no longer wish to keep your order – be sure to let our girls know ASAP via ludongtao42@gmail.com and we can arrange for a cancellation and full refund (providing your order has not already been dispatched).
-Delivery & Returns
Due to the cosmetic nature of the products we sell, we abide by a strict hygiene policy which all customers must abide to in the event that they wish to return their order. More details on our policy can be found at Delivery Policy
All refunds are processed within 2 working days of receipt, once your item(s) have been quality checked. Dependent on your card issuer, the refund may take a further few days to allocate as a recent transaction on your online banking or statement. Feel free to drop us an email at ludongtao42@gmail.com if your refund has not been received after 7 working days.
Wherever you are in the world, we offer a range of delivery options to suit!
At Beikailin we offer free international shipping with orders above 49￡.
Once your order has been dispatched, you will receive a Shipment Confirmation e-mail with a link to track your parcel on the YunExpress website. Tracking details usually become available after 24 hours (once the parcel has been scanned) so don’t worry too much if details aren’t immediately available. If for any reason your tracking number is showing as ‘incorrect’ – reach out to our team on ludongtao42@gmail.com and we can look into this further for you!
